DISCLAIMERS - Since it is a natural tusk, it might have some natural minimal cracks and crevices in the tusk. This is normal. Please refer to pictures. - Our tusks are cleaned professionally, but sometimes minor discolouration still occurs. This is natural and normal, and not something we can do a lot about. Please refer to the pictures SHIPMENT - The swordfish will be sent with a Track & Trace code via DHL Parcel, DPD, or postNl. The tracking will be updated once your parcel has been dropped off. Please check regularly to avoid your parcel being returned. - If you have any questions about your parcel please contact us using the message service. We will try to reply within 3 working days TRANSPARENCY Lastly, when it comes to our working conditions, we work exclusively with Indonesian craftsmen and women in both Bali and Java. This piece specifically was made in Java, Indonesia. All of our craftsmen and women get paid a living wage that exceeds what Indonesian Law requires. Their income is enough for a comfortable home, food, education, ceremonies, and more.